Transform Your Business with AI & Microsoft Copilot Solutions
Microsoft Copilot and Copilot Studio enable organisations to build intelligent AI agents that can understand business information, answer questions, automate processes and take actions across enterprise systems.
Monysoft Technologies helps organisations design and implement AI-powered solutions that connect with Microsoft 365, SharePoint, Dataverse, Dynamics 365, Power Platform, Azure, APIs and other enterprise systems.
From knowledge-based assistants to sophisticated agents capable of executing multi-step business processes, we can help organisations use AI to improve productivity, automate repetitive work and provide faster access to business information.
Microsoft Copilot Studio
Microsoft Copilot Studio provides a low-code environment for building and managing AI agents and workflows. Agents can use organisational knowledge, tools, connectors and automation to provide contextual responses and perform business actions.
Monysoft can help develop agents for scenarios such as:
- Employee and customer self-service
- Knowledge and document search
- Customer service and case management
- Data remediation and validation
- Project and portfolio management
- HR and internal service requests
- Compliance and operational support
- Business process automation
- Dataverse and Dynamics 365 interactions
- SharePoint and Microsoft 365 knowledge assistants
Standard Harness
Using the Copilot Studio standard harness, we can build enterprise agents that combine instructions, knowledge, topics, tools, connectors and agent flows.
With generative orchestration, an agent can interpret a user’s request and dynamically determine which knowledge sources, tools, topics or other agents should be used to complete the task. More controlled, deterministic processes can also be implemented where business rules require specific steps.
Standard agents can be designed to:
- Answer questions using trusted organisational knowledge
- Search SharePoint, Dataverse and connected data sources
- Read and update business information
- Trigger Power Automate and agent flows
- Execute actions through connectors and APIs
- Work with other specialised agents
- Support multi-step business processes
- Respond to events and automated triggers
- Apply authentication, permissions and governance controls
GitHub Copilot Harness
Copilot Studio also supports a newer GitHub Copilot harness for building agents and automated solutions. Microsoft currently documents this alongside the standard harness, with capabilities for adding knowledge and tools, using skills, connecting agents, testing, evaluation, publishing and monitoring.
Monysoft can help organisations explore and implement GitHub Copilot-powered agent solutions where a more developer-oriented, code-driven approach is appropriate, while integrating them with existing Microsoft platforms, APIs and enterprise systems.
AI-Powered Business Process & Data Remediation
Monysoft can combine Copilot Studio, Power Platform and enterprise data sources to develop AI-assisted remediation solutions.
For example, an AI-powered remediation solution can help:
Identify Issue → Analyse Data → Recommend Action → Validate Information → Trigger Workflow → Update System → Track Outcome
This approach can be applied to customer data remediation, data-quality improvement, compliance processes, document validation, case management and other high-volume operational activities.
Our AI & Copilot Services
- Copilot Studio consulting and implementation
- Standard agent development
- GitHub Copilot harness agent development
- Generative orchestration
- Autonomous agent solutions
- Custom knowledge and enterprise search
- SharePoint and Microsoft 365 integration
- Dynamics 365 and Dataverse integration
- Power Automate and agent flows
- MCP server and custom tool integration
- API and Azure integration
- Multi-agent solutions
- AI-powered data remediation
- Agent testing and evaluation
- Security, governance and access controls
- Deployment, monitoring and ongoing support
Build Intelligent Solutions for Your Business
Whether you need an internal knowledge assistant, customer-facing AI agent, AI-powered remediation solution or an intelligent agent capable of interacting with multiple business systems, Monysoft Technologies can help design and implement a solution aligned with your organisation’s processes, data and security requirements.
Talk to us about how Microsoft Copilot and AI agents can help automate work, improve productivity and transform your business processes.