Robotic Process Automation
Attended and Unattended RPA
Empower any business with MONYSOFT using tailor-made RPA solutions!
Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process.
RPA software automates repetitive, rules-based work tasks that rely on digital data.
RPA bots can work in both “attended” and “unattended” modes.
Attended RPA bots
· Employee triggers the Bot initially to perform a few tasks.
· Work on specific user workstations & under a human instruction.
Unattended RPA bots
· Work based on the pre-defined set of rules defined by humans.
· Bots automatically do back-office functions without any human intervention.
· Works on Organization’s servers.
Joint Venture between attended and unattended RPA:
The relationship between an unattended and attended RPA bot can be best described as collaborative. When attended and unattended bots work together, both customer-facing tasks and back-office work is automated, making the workforce more productive and efficient. It reduces the chances of breakdown or disruptions across an organization’s value chain.